Privacy policy
What we collect, why, and what we do with it.
Label Engraving Perth (ABN 51 775 950 673) is a small business in Perth, Western Australia. We collect only what we need to quote, make and deliver your labels.
What we collect
- Your name, email, phone number and company.
- Order details, delivery address and invoices.
- Files you send us: drawings, label schedules and photos.
- Messages you send through the website.
- Basic technical information your browser sends when you visit the site.
- If you open a business account: your business name, ABN and a securely hashed password (we never see your password).
We do not take card payments online, so we never see or store card details.
When you open a business account we check that your ABN is valid, and we may look it up on the public Australian Business Register.
Visits to this website
We count visits to our website to see which pages are used. Each visit records the page, the website you came from, your type of device and your country. We do not use cookies for this and we do not keep your name or IP address. The visitor code is a one way number that changes every day, so a person cannot be followed from one day to the next. These counts are deleted after 90 days. We also use Vercel Web Analytics, which does not use cookies. If your browser sends a Do Not Track or Global Privacy Control signal, we do not count your visit.
How we use it
- To reply to you, quote, engrave and deliver your order.
- To invoice you and keep business records.
- To contact you about your order or account.
We only send marketing emails if you ask to receive them, and those emails let you unsubscribe.
Who we share it with
Only the people who need it to do the job: delivery providers (your name and address), the companies that host our website, files and email, and our accountant. Some of these providers may store information outside Australia. We never sell your information.
Your drawings and job details
Drawings, schedules and site details are confidential. We use them only for your job, and we only show photos of your labels publicly with permission.
Storage and how long we keep it
Your information is stored with reputable providers and we restrict access to it. We keep business records for at least five years as tax law requires, and delete other information when it is no longer needed.
Access, correction and questions
You can ask to see or correct the information we hold about you, or ask us a privacy question, through our contact page. If you are not happy with our response, you can contact the Office of the Australian Information Commissioner (oaic.gov.au).